Terms & Conditions

Cedar Springs Ventures

Effective Date: Jan 1st, 2026

Terms and Conditions

By opting into our SMS program, you agree to receive recurring text messages from us regarding your submitted property information. These messages may include updates, promotional offers, reminders, or other relevant communications related to our services.

How to Opt Out

You can cancel the SMS service at any time. Just text "STOP" to the +1 336-518-8091. After you send the "STOP" message, we’ll confirm your unsubscribe status via SMS. Once confirmed, you will no longer receive SMS messages from us.

If you’d like to rejoin, simply sign up again, and we’ll resume sending messages to you.

Need Help?

If you're experiencing issues or have questions about the messaging program, reply with the keyword HELP for more assistance. You can also reach us directly via phone at : +1 336-518-8091 or via email: [email protected]

Additional Information

Carriers are not liable for delayed or undelivered messages. Message & data rates may apply. Charges depend on your mobile service plan. Message frequency may vary depending on your interaction with the program. For more details on how we collect, use, and protect your information, please review our Privacy Policy.

Limitation of Liability

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits or business interruption, arising out of or in connection with your use of the Service or any products or services obtained through the Service. As a user of this software, I acknowledge and agree that I am responsible for complying with all applicable communication and messaging regulations, including but not limited to the TCPA, TRACED Act, Campaign Registry, and A2P10DLC. My obligations include abiding by rules protecting consumers from unwanted calls and messages, combatting illegal robocalls and spoofing practices, registering messaging campaigns, and complying with A2P10DLC requirements. I must ensure that I obtain necessary consent, maintain transparency, and adhere to guidelines imposed by carriers or regulatory authorities. I understand that any violations are my sole responsibility and may result in legal action against me or my organization, including penalties and fines. By using this software, I commit to remaining in compliance with these regulations, safeguarding the rights and interests of consumers and stakeholders in the communication and messaging ecosystem.

Assistance with Registrations

Cedar Springs Ventures provides assistance to users in the registration of their Business Profile, SHAKEN/STIR, A2P Brands, and A2P campaigns. We aim to support our users through the process of registration, providing guidance and resources where possible. However, please be aware that while we strive to assist you, we cannot guarantee the approval of your registrations. The approval process is out of our control and lies solely with the respective governing or regulating authorities. Furthermore, please note that any rejections or unapproved registrations are not grounds for refunds under our refund policy. Our role is to assist in the submission process, but we do not hold influence over the decision made by the authorities. Additionally, we are not responsible for issuing a refund if your account becomes restricted or suspended by Go HighLevel or Twilio, as these actions are beyond our control. Your understanding and acceptance of this are required when utilizing our assistance services.

Termination

In our sole discretion, we reserve the right to terminate your access to the Service or any portion thereof at any time, without notice. We offer a 30-day money-back guarantee on all Software as a Service (SaaS) subscriptions. If you are not satisfied with your SaaS subscription, you may request a full refund within 30 days of your initial purchase. This refund policy applies only to SaaS subscriptions and does not include other products, such as additional chatbots, KPI trackers, or other add-on services. Additionally, please note that if you sign up for our 3-pay or 4-pay options, no refunds will be allowed. To request a refund, please contact our support team at [email protected].

Changes to Terms

We may modify these Terms at any time, in our sole discretion. If we make changes to these Terms, we will post the updated Terms on this page. By continuing to access or use the Service after those changes become effective, you agree to be bound by the updated Terms.

Governing Law

These Terms shall be governed and construed in accordance with the laws of NC, without regard to its conflict of law provisions. If you have any questions about these Terms, please contact us at +1 336-518-8091. Please read these Terms of Service carefully before using the Cedar Springs Ventures website.

Questions about our Terms of Service?

If you have any questions or concerns about these Terms of Service or how they apply to your use of our services, please don’t hesitate to reach out to us. You can contact us by:

Phone: +1 336-518-8091

Email: [email protected]

We’re here to help and are committed to addressing your inquiries promptly and clearly.